Remote Access

I can access your system remotely to fix many problems.

Click here and save the file to your computer (it will usually end up in your downloads folder, but you should get a chance to run the file directly as soon as it’s finished downloading).

Once the software is running, you should be given a 9 digit number.   Tell me that number and I will be able to establish a temporary, secure connection to your computer.

As soon as the problem is resolved, close the application down and it will disconnect the session.  You can also delete the downloaded file.  No software will be installed permanently on your machine, and I will have no further access to your PC.